Back to back.

To help with their relevance, we turned Back Market into a well-respected content creator. Talk about brand transformation.

Challenge

Back Market is the global leading brand for refurbished Tech but the German market was a hard nut to crack. Local competitors had a first-mover advantage and occupied the relevant key benefits (price & sustainability). Back Market needed to up their social media game to set themselves apart. Stat!

Solution

Platforms favor content graphs now, so we hopped on! We transformed Back Market from an advertister to a tech topic publisher (e.g. tech hacks). 
Talk about a glow-up!

Results

Within a 6 months period and without a single dime spent on media:

+85%

Brand Awareness Uplift (YouGov)

2.5

Years of watch
time in one month
on TikTok

#1 TT

Refurbished
tech brand on
TikTok (77K
followers)

Solution

We knew that social media platforms were shifting away from social graphs to content graphs: interpersonal connections are becoming less important than the content itself. So… choo choo, all aboard the hype train! We positioned Back Market as an editorial media publisher for all culturally prevailing tech topics (e.g. phone hacks). Thus, Back Market became so much more than a brand: a fully-fledged content creator! And this paid off. Big time.

Results

#1 TT

Refurbished tech brand on TikTok 
(77K followers)

2.5

Years of watch time in one month on TT

+85%

Brand Awareness Uplift (YouGov)
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